[PowerbyFord]

I just had a repair man work on my softener. He said that the water should not be so high in the salt tank. The mechanism on top sends water out to the tank and then sucks it back to regenerate the resin. You must have a blockage in the parts that deliver the brine to the softener resin tank. You might remove some water with a bucket so that it does not overflow. Then you need to service the system yourself by bypassing it and pulling and cleaning the valves and orifaces or call for service. I use Culligan.