[StillaYankee]

Smartwash uses sensors to check the temperature soil content of the water & adjusts the cycle automatically. I foget what the other manufacturers call it, but they all have at least 1 model with a feature like this. I've been trying to get a Sears tech to replace whatever part it is that does the sensing (or replace anything for that matter), but without even testing they just keep saying 'that's normal'. But as I said in 1 of the posts, it's not Sears--it seems to be everybody around here. A/C people, plumbers, carpenters, tile people, you name it, they don't want to do anything. Good thing I know how to do most of those things myself. At least the unit has a 3 year warranty--guess I'll have to figure it out & then tell them exactly what's wrong.
Thanks so much for your help & input.
Anthony P.