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Originally Posted by mrcaptainbob
Well, I'll be dipped! The blue screen issu has disappeared! My wife wsa complaining about the HP scanner not working. I tried everything and finall;y went for the last key on the cahin-I uninstalled it. After reinstalling, it seems to work a bit better, still has some issues, but the most strange thing is that the blue screen no longer appears at shutdown! Now, if only I can get those horizontal lines out of the scan and also get rid of the hissing in the speakers when the scanner is used....Wonder what I need to reinstall to get THAT to work!
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I've had HP printers that caused that. A driver update from their website might do the trick. Post the model # and I can help you try to find it...