Thank you all very much for the help!
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Did he actually find a problem with the "coil assembly"?
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No, they didn't really do anything but remove the back cover to check the compressor, and plug it in. I had already removed the back-inside panel which covers the cooler coils to defrost it.
They determined/guessed that the fridge was kaput by looking at the coils and touching them to see if they were cold after the unit was turned on for a couple of hours. At that point, only the bottom 3 coils(out of about 30) were cold or frosted.
HOWEVER, I wake up this morning and the fridge is COLD, and the FF and WARM warning lights are gone replaced by NORMAL????
I am almost afraid to remove the inside back panel to check the cooler coils... but I guess I have to do that to make sure it is working correctly... right? Is it possible that having the freezer loaded to the brim and having frequent door openings led to the failure in the past and that everything is just fine now... or, is it perfectly normal for a broken fridge/freezer to work correctly when empty and left closed for 12 hours?
What would you nice folks recommend I do next?