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Interferance.
Do you have one old operator and one new one, sometimes they will interfere with each other. Or you could check any new electronic device in your house. Unplug it and test the remote. Worse comes to worse extend the antenna on the door operator to the exterior of the house. and you should extend your range. Also Offutt Air Force base has been causing problems with Genie and Overhead Door Co, model operators. If you live in Papillion or closer to the base this may be the problem. Call West O Door for service if you would like.
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