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Hello everyone, I just wanted to share my experience. I have a ~ 3.5yr old GE side by side fridge model # GSS25JPFJ that developed the infamous droning / howling noise coming from the evaporator fan. I could stand it no more! After reading this and other forums I called GE to see if they could help. I finally got routed to the GE Customer Relations department and described the problem. I asked about a warranty extension on the main control board & after being placed on hold a couple of times, I was told that I was eligible for a out of warranty repair (labor & parts). The GE repair guy came out, replaced the board and we've had no problems since. My wife said he spent more time looking for the part in his van than it took him to actually install it. The fridge is back to making its original noises!
You can reach GE Customer Relations at 800-386-1215. Worse case is they say no & you are out 5-10minutes of time.
YMMV. Good luck!
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