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I had called for a simple basin cock single tap water faucet to be replaced.
They sent 2 servicemen who proceeded to go through the basement and house doing an itemized review of things that needed to be done in the house . They then went out to the truck and wrote up an estimated invoice.
They came back in and tried to get me to have 1900 of work done that day ..even though I specifically clled for a simple repair. The other repairs had nothing to do with the repair..even checking furnaces and water heaters!
Finally, after convincing them that I didn't want any further work done that day, they went back out to the truck for about another half hour to write up a true invoice for the faucet.
ONE MAN installed the faucet in a matter of minutes and that was it.
$613.00
I did send in a customer feedback invoice to the office telling the boss that I was not interested in calling them for more business or referring them to friends.
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