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Old 06-17-2009, 11:40 AM
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Dan O. Dan O. is offline
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Quote:
Why do you suppose the GE people did not question this?
Maybe they figured it out for them self? Maybe they're just some call answer center operator in India and/or just didn't know any better?

Quote:
Is PSI23SC covered on these recalls?
1. It is not a "recall" (see one of my previous messages) and if you used that term may have gotten the correct answer, "There is no recall regarding your model....".

2. I am not a GE factory service agent and am not privy to their internal documents regarding service. You can see part of a letter that was posted on-line by someone regarding this particular problem at the following link.

LINK > Dear GE Customer Care Centers...

I do not know which exact models are covered by their 'field rework program' regarding the noise problem, sorry. The above letter states the models affected are SxS, bottom freezer and French door models produced between December 2004 and August 2006. I don't know if that covers all such models or not.

You can date your appliances using the service at the following link:

LINK > Appliance Date Code Search

JFYI

Dan O.
www.Appliance411.com
The Appliance Information Site

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