** Any ideas on what I can look at to try and fix this problem??? **
The dispenser inside the door.
The rinse agent dispenser is actuated by a 'bimetal' trigger (see the following link). If that bimetal was open, it would never open the dispenser to let the rinse agent out.
- Kenmore 587.1540590 Rinse Agent Disp. Bi-metal
LINK >
http://www.appliance411.com/data.php?rc=613093
There may be a possibility that the dispenser is just caked up and needs to be cleaned or that its plunger (which is attached to the bimetal - see the following link) has failed.
- Rinse Agent Dispenser Plunger
LINK >
http://www.appliance411.com/data.php?rc=613181
The outer door panel is going to need to be removed and the dispenser mechanism itself looked into.
JFYI
Dan O.
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