GE Profile Refrigerator - No water

[dnwong]

I have a GE profile Refrig, PSC23GMD BS. There is no water coming out from the water dispenser. I already change the water filter and there is water pressure at the filter. I had this problem when the unit was new a few years ago and it was repaired under warranty. Now, the warranty is up, I would lilke to fix it my self if possible. Some work was done on the freezer door back then, but I don't remember what was done.

Any help would be appreciated.

thanks,

[Dan O.]

Originally Posted by dnwong

GE Refrig, [model #] PSC23GMD BS

That model number seems to be incorrect.

Did you get it right off the appliance's model and serial number identification tag? If so, could you please double check it.

There is no water coming out from the water dispenser.

There are 3 possibilities that come to mind;

1 - The water reservoir in the fridge compartment may be frozen.

2 - The water valve the the back of the fridge is defective.

3 - The water side of dispenser mechanism in not working... for whatever reason.

JMO

Dan O.
www.Appliance411.com
The Appliance Information Site
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[dnwong]

ok, correct model #. I have water at the water filter, so does that mean the valve is ok.

model: psc23sgmd bs

[Dan O.]

Originally Posted by dnwong

correct model # psc23sgmd bs

That's better.

I have water at the water filter, so does that mean the valve is ok?

You mean when the water dispenser is activated, water flows through the filter?

Water will always be in the water system in the fridge. It is only when the water valve on the back of the fridge is energized that more flows into that system (tubing, filter, etc.) resulting in it 'squirting' out at the dispenser on the front of the fridge.

If the water dispenser is not dispensing, either the water valve is not opening (for whatever reason) to allow more water to enter the fridge's tubing or water is unable to flow through it.

JFYI

Dan O.
www.Appliance411.com
The Appliance Information Site
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[dnwong]

The water stopped flowing the first time and I thought it was the water filter. So, I replaced the water filter and then it work for a few days and then it stopped flowing again.

Is that indicative and anything?

[Dan O.]

Originally Posted by dnwong

Is that indicative [of] anything?

I'm afraid not. It is actually going to need to be checked out to find the problem.

Dan O.
www.Appliance411.com
The Appliance Information Site
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[dnwong]

I think I found the problem. The frigerator is too cold. The tempature of the refrigerator part saids 34 degrees even when I have it set at 43 degrees. A head of letteuce in the fresh produce drawer is frozen.

I will run the express thaw mode in the frig for 12 hours then the water starts flowing again. A week later its frozen again.

What controls the temp in the frig and what might the malfunction be?

thanks,

[Dan O.]

Originally Posted by dnwong

What controls the temp in the frig

On that model, an electronic control, thermistor sensors and an 'air damper' (see the following link) between the compartments to limit air flow.

LINK > Food Compartment Air Damper Asm.

and what might the malfunction be?

If the fridge section is too cold, any one of those things... although GE did have problems with the early production dampers they were using so that might be most suspect?

JMO

Dan O.
www.Appliance411.com
The Appliance Information Site
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[dnwong]

Dan,

thanks for the opinion. It I tried to block off that damper and let it run for a while to see if the water freezes up. If not, then I can assume that the damper is malfunctioning?

Dudley

[Dan O.]

Originally Posted by dnwong

If I tried to block off that damper and let it run for a while to see if the water freezes up. If not, then I can assume that the damper is malfunctioning?

You could assume it but it doesn't mean it is.

If you block the air flow between the compartments, the fridge compartment WILL get warmer. There's no two ways about it. But why that air flow isn't being controlled properly in the first place is something else. It could be because the damper is malfunctioning or because the control is not sending the signal telling it to close when the set temperature is reached.

The only sure way I know of to tell if the damper is the problem is to inspect it to see if the damper door is broken. But if that door isn't broke, it doesn't necessarily mean the damper is good. It can fail in other ways as well... which are more difficult to determine.

JMO

Dan O.
www.Appliance411.com
The Appliance Information Site
=D~~~~~~