Whirlpool Washer drum is out of balance.

[plmahlik]

In the spin mode my Whirlpool washer drum moves around more then normal making a banging sound. It looks like whatever was holding the drum centered in the washer broke loose. What do I do to fix this?

Thanks, Larry

[HayZee518]

take the top off the washer and look for a broken spring that supports the outer drum. the inner drum is what spins.

[plmahlik]

Thanks for the reply

How is the best way to take the top off?

Larry

[Dan O.]

Whirlpool Washer

I'm afraid that is not enough information to identify the appliance in question. What is needed is its exact model number. If you post it we can look up to see what appliance design you're dealing with.

Forum Instructions LINK > Please include Make and Model # in post

take the top off the washer

On the most common Whirlpool washer design the top does NOT come off, the whole cabinet is removed for service. But if the OP posts the machine's model number we can look it up to see for sure instead of guessing.

BTW. Has the machine been moved or relocated immediately prior to this occurrence?

Dan O.
www.Appliance411.com
The Appliance Information Site
=D~~~~~~

[plmahlik]

The waher is a whirlpool Model number LA7000XTW0

The machine has not been moved or relocated immediately prior to this occurrence.

Thanks for the help,
Larry

[plmahlik]

I do have a manual for it. This is the link:
http://shared.whirlpoolcorp.com/asse...%203351478.pdf

[Dan O.]

.
On that model out of balance can occur if the suspension spring(s) (item #3 in the 'Machine Base Parts' illustration of the parts manual you linked to) were broken, weakened with age or just fallen off. Another common cause is worn/broken suspension pads (#'s 16 and 18 in that same illustration).

LINK > Suspension Spring
LINK > Suspension Pad, Plate
LINK > Suspension Pad, Base

If the washer had been moved or even laid down for some reason, the triangular suspension plate (item #17) could just have just moved out of place.

Whirlpool washer model number LA7000XTW0

On that model the whole cabinet (less back panel) is removed for service of internal components. While not for your specific job, you can read about removing the cabinet on that design of washer at this link:

LINK > Direct Drive Washer Motor Coupler Replacement

JMO

Dan O.
www.Appliance411.com
The Appliance Information Site
=D~~~~~~

[plmahlik]

Thanks for all the help. I'll get at it tomorrow.

Larry