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we noticed a pop/ and what appeared to be an electrical arc inside microwave.
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Food residue (splatters, etc.) not cleaned from surfaces will continue to heat while in use. Once they're become carbonized (burned) they become conductive to microwaves and create sparking between the burn area and metal surfaces (the microwave interior for example). Splatters should be cleaned up religiously.
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there is a raised burnt spot in side wall of microwave oven where the panel was laying against - is this a concern?
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It shouldn't be a concern for
microwave leakage unless the underlying metal has a hole. But all burned areas should be corrected before using the oven again. They will often just burn further when used again.
The following touch-ups can be used to repair microwave oven cavity finishes. For small areas the fingernail polish-size touch-up would usually do. For larger areas the spray touch-up usually does a more acceptable job.
LINK > Microwave Cavity Touch-up
LINK > Microwave Cavity Spray Paint
There is also universal 'wave guide' material available (see the following link) that can be cut to size to fit most original flat (non-molded) cavity interior covers.
LINK > Microwave Oven Wave Guide Cover Material
JMO
Dan O.
www.Appliance411.com
The Appliance Information Site
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