window install

[stan31]

hey fellows.my compaq sr1503 keeps giving me a box saying window install

then in the box it says preparing to install.then i have to wait until it goes away before i can start surfing. i appreciate your help ..stan

[HayZee518]

do you have auto update enabled?

[stan31]

yeah i think so .should i?

[stan31]

hey guys.got one prob half fixed and created another.i accidently lost realplayer
when i try to load it i get a hour glass a quick flash of realplayer logo but no load
i apprecioate your help fellows
regards...stan

[Troy]

Originally Posted by stan31

hey guys.got one prob half fixed and created another.i accidently lost realplayer
when i try to load it i get a hour glass a quick flash of realplayer logo but no load
i apprecioate your help fellows
regards...stan

I would try to download and install it again. http://www.real.com/ It is probably an upgrade and should write over any problems you are having...

[stan31]

well the prob with down loading again is i paid 19.95 for real when i down load they want to cg my card again.i do appreciate your help
stan

[HayZee518]

go to the realplayer site and get their phone number and call them, explain your situation. If you have the online reg number that will help. maybe the invoice number as well.

[HayZee518]

my wife's got the same unit you do - SR1503WM - we picked it up at a walmart last year. since then the unit had to go back to compaq/hewlett-packard to get the hard drive re-configured. Nothing I could do, the recovery files wouldn't work. I couldn't even get the cdrom to read the disks. system is backed up on the d partition of the hard drive.

[stan31]

hay zee at unpacking this thing i copyed 10 disk of something called recovery
disk is there any thing on these that will help. thanks
stan

[HayZee518]

those disks are the recovery disks should you EVER need to reformat the c: drive. That's why recovery instructed you to burn ten disks. I did the same