file conversion is garbled

[ba_50]

I'm using XP on a Dell 4600. Lately any file conversions using MS word comes out garbled. I tried using the 'best picture' setting but it didn't help.

Anyone know what is wrong? Thanks.

[LazyPup]

What kind of files are you trying to convert?

[ba_50]

Originally Posted by LazyPup

What kind of files are you trying to convert?

One was a job description online.

[HayZee518]

I have a Dell 4600 with XP running on it. I use Microsoft Word 97 on it and have no problems. It saves everythign with a .DOC extension. What your problem?

[ba_50]

Originally Posted by HayZee518

I have a Dell 4600 with XP running on it. I use Microsoft Word 97 on it and have no problems. It saves everythign with a .DOC extension. What your problem?

Mine has Word 2002. Most things come up ok but some things like a window opening up from a job description comes up garbled. It give you the choice of opening word, DOS, and something else. There was a post on another forum and other's had the same problem but no solution.

[HayZee518]

Ohhh the problem might be an RTF (rich text file) word doesn't recognize the file extension.

[ba_50]

It has something to do with PDF files. There is a reference to differant language choices on it. I tried to find some Adobe updates but nothing worked.

[HayZee518]

I have adobe 8. All PDF files should open under ANY Adobe reader program doesn't matter which version. What are the files extensions you are trying to open?

[ba_50]

I went to Illinoishighpower.org, clicked on schedule, then 2008 schedules. The window that comes up is garbled. I believe it has a pdf extension to start with.

[HayZee518]

I opened up your address url in another window then clicked on the schedule. a pdf came up and I clicked on that. a new window opened up and the high power schedule from april this year came up. had no problems scrolling down screen. if you click on a pdf file, adobe is working in the background and should open up the pdf, unless, itself is corrupted. go to www dot filehippo dot com and d/l an adobe reader file not the beta test file.