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Genie powermax 1500

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  • Genie powermax 1500

    Hi,

    I have a Genie powermax 1500 garage door opener. It has been working great for the first year but now it only moves about 2 inches when I press the door opener button and then stops. I press the button again and it raises a couple of inches and stops. I tried re-programing it and it only moves 2 inches when I try to set the limit.

    I was wondering if anyone has any ideas on how to fix this problem.

    Thanks.

  • #2
    They did have a recall not that long ago.
    Product Recall | The Genie Company

    it do sound like a board failure, so if it's not on the recall list I will still call Genie and cry ALOT.

    Comment


    • #3
      Thanks for the reply.

      I checked and my garage door opener was not part of the recall. I did email Genie about a week ago and they said it sounded like the garage door is not balanced. I took your advise and called Genie and they are sending a replacement control board.

      I was kind of worried because I had read a lot of complaints about how bad Genie's customer service was but I have had not problems with them at all.

      Here's hoping the new control board fixes the problem.

      Thanks again for the advice.

      Comment


      • #4
        UPDATE: Genie sent me a replacement DC control board. I put in the new board and the garage door opener is now working fine.

        Thanks again for the advice.

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        • #5
          Genie powermax caused me problems too, several times. I just went for a noname product and they are working just fine.

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